Gt9 believes a healthy gaming culture is the best gaming culture. Stay in control at all times with our free tools and support.
Responsible gaming means enjoying the experience while always staying in control. Before joining GT9, it's important to understand that online gaming and betting can be a fantastic form of entertainment — as long as you play within healthy limits. Without boundaries, however, any form of entertainment can become a problem.
Online gaming in Bangladesh is growing rapidly — and so are the risks for some players. GT9 believes the platform has a responsibility to help prevent those risks. That's why we don't just put responsible gaming on paper; we provide real, effective tools and support.
Gt9's Responsible Gaming programme is built on three core pillars: Raising Awareness, Personal Control Tools, and Professional Support Referral. If you use gt9, all three of these features are available to you free of charge, at any time.
Please Note: Gaming should never be a source of income — This is a form of entertainment. Only play with money you can afford to lose without it affecting your life.
All users will receive free gaming control tools.
Users under 18 years of age will never be granted access.
If risky gaming patterns are detected, an automatic alert will be sent.
Self-exclusion requests are processed instantly, no questions asked.
Those struggling with gaming addiction will be guided towards professional help.
Using responsible gaming tools will never result in any form of discrimination against you.
Use GT9's six free tools to keep yourself in control.
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Free ImmediateOnce a set loss amount is reached, betting and gameplay will automatically stop — until the limit is reset.
Free ImmediateSet a limit on how long you play in a single session. After the specified time, gt9 will automatically end your session and prompt you to take a break.
Free ImmediateYou'll receive periodic pop-up notifications showing how long you've been playing and how much you've won or lost — helping you stay aware at all times.
Free ImmediateTake a temporary break lasting anywhere from 24 hours to 30 days. During this period, no deposits or gaming activity will be possible on your account.
Free ImmediateExclude yourself from GT9 for anywhere between 6 months and 5 years, or permanently. Account recovery is not possible during this period.
Free A Permanent Option Is AvailableGt9's Responsible Gaming tools are simple to use. Just go to your Account Settings and activate any tool in a few clicks.
Log in to your account and click the profile icon in the top right corner.
Select "Settings" or "Account Settings" from the dropdown.
Click on the "Responsible Gaming" tab.
Set a deposit limit, loss limit, cooling-off period, or self-exclusion — whichever you need.
Settings take effect immediately upon saving. You will receive a confirmation SMS or email.
| Tool Name | Time to Take Effect | Can It Be Changed? |
|---|---|---|
| Deposit Limit (Reduction) | Immediate | Yes, limits can be increased after 24 hours |
| Loss Limit | Immediate | Yes, changes allowed after 7 days |
| Session Time Limit | Immediate | Yes, at any time |
| Cooling-Off (1–30 days) | Immediate | No, it lifts automatically when the period ends |
| Self-Exclusion (6 Months – 5 Years) | Immediate | No, not before the period ends |
| Permanent Self-Exclusion | Immediate | No, it is permanent |
If you cannot access your account or need urgent assistance, contact gt9's Live Chat support — they will activate any tool on your behalf immediately.
If you notice these signs, it is time to take a break or seek help.
You are depositing more than your set daily or weekly budget — and feeling regret afterwards.
After a loss, telling yourself "I'll win it back this time" and betting more is the most well-known cycle of gaming addiction.
You are concealing or lying about your gaming spending to family or friends.
Gaming is affecting your concentration at work, your academic performance, or causing you to neglect your responsibilities.
You are taking out loans, borrowing money, or dipping into essential funds to pay for gaming.
You feel irritable or restless when not gaming, or find yourself thinking about gaming whenever you have free time.
If you notice 2 or more of the above signs in yourself, activate self-exclusion on gt9 right away and seek professional help. This is not a sign of weakness — it is the smart thing to do.
Take an honest look at your gaming habits. If you answer "Yes" to most of the questions below, please consider seeking support.
Do you spend more time and money gaming than you planned, and feel regret afterwards?
When you lose, do you place bigger bets to try to "win it back"?
Do you find it difficult to stop gaming, even when you want to?
Is gaming causing problems with your family, friends, or work relationships?
Are you trying to use gaming as a way to solve financial problems?
Do you feel anxious, irritable, or low when you are not gaming?
If you answered "Yes" to three or more questions, use the cooling-off or self-exclusion feature on gt9 today and let us know via Live Chat.
Under gt9's strict 18+ policy, minors are not permitted on the platform. Age is verified at registration and re-verified during the KYC process.
If parents suspect their child is using gt9, please contact us via Live Chat right away. We will treat the matter as our highest priority.
Keep these key principles in mind before joining or while playing at gt9:
Gaming is for entertainment, Not as a source of income. Winning is never guaranteed — always keep that in mind.
Set a Budget Before You Play and never go beyond that budget — only play with what you can afford to lose.
Take regular breaks. Long sessions impair your judgment — taking breaks helps you make better decisions.
Never play under the influence of alcohol or medication. Being in the right mindset is a prerequisite for responsible gaming.
Frequently asked questions about gt9's Responsible Gaming policy.
Use GT9's responsible gaming tools, stay safe, and enjoy everything GT9 has to offer.